1. Who We Are and Scope of This Policy
A 699bet (operated under the domain 699bet.world) is a Sports Betting and online entertainment platform built for the Brazilian market. This Privacy Policy explains how we collect, use, store, share, and protect the personal information of users who access and use our services — whether through the website, mobile app, or any other official 699bet channel.
This policy applies to all 699bet account holders, website visitors, and anyone whose data is processed by the platform in connection with the provision of our services. By creating an account or continuing to use the platform after updates to this Policy are published, you confirm that you have read and understood the terms described herein.
Legal basis: This Policy has been prepared in compliance with the General Personal Data Protection Law (LGPD — Lei nº 13.709/2018), the Brazilian law that regulates the processing of personal data by individuals and legal entities in the country.
2. Personal Data We Collect
2.1 Data provided directly by you
When you create an account, make transactions, or contact 699bet support, we collect the following information:
- Identification details: full name, date of birth, CPF, RG or CNH;
- Contact details: email address, phone number, and full residential address including zip code;
- Financial data: Pix key (CPF), credit or debit card details (we never store your full card number — only the last four digits), bank account information for TED transfers;
- Verification documents: photo ID (national ID or driver's license), verification selfie, and proof of address, collected during the KYC process;
- Communication data: records of conversations with support via chat or email.
2.2 Automatically Collected Data
When you access the 699bet platform, we automatically collect certain technical information required for the service to operate securely:
- IP address and approximate geographic location;
- Device type, operating system, and browser or app version;
- Session data — login and logout times, session duration, pages and sections visited;
- Full betting history, including amounts, markets, outcomes, and balances;
- Transaction history — deposits and withdrawals made via Pix, boleto, card, PicPay, Mercado Pago, and TED;
- Cookie data and similar technologies, as described in section 7 of this Policy.
We do not collect health data, advanced facial biometrics, or any sensitive data beyond what is strictly necessary for identity verification and fraud prevention as required by Brazilian regulations.
3. How We Use Your Personal Data
699bet uses the data collected exclusively for the following purposes:
4. Legal Basis for Data Processing
The LGPD requires that every personal data processing operation have a legal basis to justify it. At 699bet, we operate under the following grounds set out in article 7 of Lei nº 13.709/2018:
- Consent (art. 7, I): for sending marketing communications and using non-essential cookies. You may withdraw this consent at any time;
- Contract performance (art. 7, V): for all data required to create your account, process bets, and handle financial transactions;
- Legal or regulatory obligation (Art. 7, II): for identity verification, anti-money laundering compliance, and adherence to betting regulations in Brazil;
- Legitimate interest (Art. 7, IX): to improve the user experience, platform security, and aggregated behavior analysis — always in respect of your rights and reasonable privacy expectations.
5. Sharing Data with Third Parties
699bet does not sell your personal data. We share information only in the following situations and with the following categories of recipients:
- Payment processors: financial data is shared with partner financial institutions that process your transactions via Pix, boleto, credit/debit card, PicPay, Mercado Pago, and TED. These companies act as data processors under 699bet's instruction and are bound by contractual confidentiality obligations;
- Identity verification providers: KYC documents are processed by partners specialized in compliance with Brazilian regulations. These partners do not retain copies of your documents after verification;
- Casino game providers: when you play games provided by third parties (slots, live casino, crash games), the minimum data required for the game session is shared with the relevant provider. These providers operate under their own privacy policies;
- Brazilian public authorities: we may be legally required to share data with regulatory bodies, tax authorities, law enforcement, or courts when required by law or judicial order. In such cases, we disclose only the minimum necessary;
- Auditors and legal advisors: where required to meet audit, legal, or tax obligations, data may be accessed by professionals bound by professional confidentiality.
Important: We never share your data with advertisers, brokers, data marketing companies, social networks, or any third party not directly involved in the delivery of our services.
6. Personal Data Security
699bet implements appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, loss, or destruction. The main safeguards in place include:
- SSL/TLS 256-bit Encryption across all communications between devices and our servers;
- Encrypted storage of sensitive data, including KYC documents and financial information, on servers with controlled access;
- Two-factor authentication (2FA) available to all users and mandatory for sensitive operations;
- Continuous monitoring for suspicious activity and unauthorized access attempts, 24 hours a day;
- Role-based access control — only staff with a justified need may access personal data, and all are bound by contractual confidentiality obligations;
- Regular testing vulnerability assessments and security audits conducted by specialized teams.
In the event of a security incident that could pose a significant risk to data subjects, 699bet will notify the Autoridade Nacional de Proteção de Dados (ANPD) and affected users within the timeframes established by the LGPD.
7. Cookies and Tracking Technologies
7.1 What cookies are and how we use them
Cookies are small text files stored on your device when you access 699bet. We use cookies for three main purposes:
- Essential cookies: required for the platform's basic operation — keeping your session active, remembering your language preferences, and securing your login. These cannot be disabled without affecting your use of the platform;
- Analytics cookies: used to understand how users navigate 699bet — which sections are most visited, which features are used most — in order to improve the experience. They are used in aggregated, anonymized form. Your consent is required;
- Personalization cookies: to personalize your experience based on your preferences and browsing history on the platform. For example, displaying Brasileirão or e-sports odds on the home screen based on the markets you bet on most. These require your consent.
7.2 Managing your cookies
You can manage your cookie preferences in your 699bet account settings or directly in your browser settings. Disabling essential cookies may prevent the platform from functioning properly. Disabling analytical and personalization cookies does not affect access to core features.
We do not use third-party cookies for behavioral advertising on other sites. 699bet cookies operate exclusively within our platform's environment.
8. Your Rights as a Data Subject (LGPD)
The LGPD grants you a robust set of rights over your personal data. At 699bet, you can exercise all of them at any time, free of charge, by submitting a request to contato@699bet.world with the subject line "LGPD Rights":
Access
Request a copy of all personal data that 699bet holds about you, including your betting history and transactions.
Correction
Request the correction of incomplete, inaccurate, or outdated data — such as your registered name, email, address, or phone number.
Anonymization or Deletion
Request that unnecessary or excessive data be anonymized or deleted when there is no legal obligation to retain it.
Portability
Receive your personal data in a structured, interoperable format for transfer to another service provider, where technically feasible.
Consent Withdrawal
Withdraw, at any time, consent given for marketing communications or non-essential cookies, without affecting your use of the platform.
Right to Object
Object to data processing carried out on the basis of legitimate interest that you consider inappropriate to your specific situation.
699bet will respond to all rights exercise requests within 15 business days, from the date of receipt. In more complex cases, this deadline may be extended by an equal period, with notice to the data subject. If you are not satisfied with our response, you may file a complaint directly with the National Data Protection Authority (ANPD).
9. Protection of Minors
699bet is a platform intended exclusively for users aged 18 and over. We do not intentionally collect, store, or process personal data from minors. Registration requires a valid CPF and date of birth, and sign-up attempts by minors are automatically blocked.
If we become aware that data belonging to a user under 18 was inadvertently collected — for example, due to incorrect information provided during registration — that data will be deleted immediately and the account closed. Legal guardians who identify an account created by a minor in their care should contact contato@699bet.world immediately.
10. Data Retention and Deletion
We retain your personal data for as long as necessary to fulfill the purposes described in this Policy, in compliance with the minimum retention periods established by Brazilian law:
- Registration and identification data: retained for the period the account remains active plus 5 years after closure, in accordance with anti-money laundering requirements;
- Financial transaction history: retained for 5 years in accordance with Banco Central do Brasil regulations;
- Betting history: retained for 2 years for dispute resolution and regulatory compliance purposes;
- Support communication records: retained for 2 years;
- Analytical and session cookies: automatically deleted according to each cookie's lifespan, generally between 30 days and 12 months.
Once retention periods have expired, data is securely and irreversibly deleted from our systems, except where an active legal obligation requires extended retention.
11. International Data Transfers
Some of our technology partners and cloud infrastructure providers may process data on servers located outside Brazil. When this occurs, 699bet ensures that any international transfer is carried out with appropriate safeguards, in compliance with Article 33 of the LGPD, including:
- Standard contractual clauses requiring the recipient to uphold the same level of protection required by the LGPD;
- Transfer only to countries or organizations with a level of data protection recognized as adequate by the ANPD;
- Specific consent where applicable.
In all cases, data transferred internationally is limited to the minimum necessary for the specific service being provided.
12. Changes to This Privacy Policy
699bet may update this Privacy Policy periodically to reflect changes in legislation, our services, or our privacy practices. Material changes will be communicated via your registered email and/or through a prominent notice on the platform at least 7 days before taking effect.
The current version of this Policy will always be available at 699bet.world/privacy-policy, with the date of the latest update shown at the top. Continued use of the platform after the effective date of any changes constitutes acceptance of the updated version.
For changes that affect the scope of consent — such as using your data for new marketing purposes — we will request your explicit consent before processing your data under the new purpose.
13. Contact, DPO, and Support Channels
699bet has appointed a Data Protection Officer (DPO) as required under article 41 of the LGPD. The DPO is the official point of contact for data protection matters, the exercise of data subject rights, and communication with the ANPD.
To contact 699bet's DPO or for any questions related to this Privacy Policy, please use the following channels: